How to check the basic functionality

PC (desktop)

YouTube

Here's a video clip how to set it up for the basic functionality test.

Steps

If you feel Mudfish doesn't work properly, please check the basic functionality of Mudfish as follows:

If you can see "it's working" message, it means that the basic functionality of Mudfish is fine. If not there's a problem in somewhere.

Doesn't work?

If this doesn't work properly, please try to do as follows:

  • If you're using mudfish under network firewall, sometimes the firewall could block the connection from mudfish. Please try to change Connection Protocols to another and try to test this again.

  • Please check the core logs at 'Status → Process' menu. If you can see any warning or error messages at there, please check the error code documents for workarounds.

iOS (iPhone)

If you feel Mudfish doesn't work properly on iPhone, please check the basic functionality of Mudfish as follows:

  • Start the mudfish app and sign in.

  • Connect after picking any one of mudfish nodes. Please make sure that "Connection Status" is changed to "Connected".

    And you should see "VPN" mark on the top.

  • Then open the safari and visit https://myip.mudfish.net site.

If you can see "it's working" message, it means that the basic functionality of Mudfish is fine. If not there's a problem in somewhere.

Doesn't work?

Please send us the problem report. It's found under Account menu.

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