This section describes the refund policy at Mudfish Networks. We accepts any refund requests only if:
The transaction is completed within last 2 weeks.
From July 1st 2019, the refund policy is changed from last 2 weeks to last 1 weeks.
Or the refund request for the balance if your payment date is passed over 2 weeks.
If your payment (transaction unit) is over KRW 10,000 and you used more than 60%.
If your payment (transaction unit) is less than KRW 10,000 and you used more than 80%.
To ask the balance refund, you should create the paypal invoice and send it to email@example.com email.
How to request
Please mark the refund request at 'Credit -> Payment History' menu or leave your refund request at Mudfish Forums.
All transactions are refunded by PG (Payment Gateway) company so for most of cases you'll get the email notification when the refund is completed.
Please be aware that the bitcoin transaction fee is charged from your amount of payments when you're asking the refund of Bitcoin.