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Technical Support

Can I request remote assistance?​

Mudfish Networks does not provide remote assistance for the Mudfish program. Official support is available through the following channels:

  • Mudfish Forums

    This is the most reliable way to receive a reply directly from the Mudfish team. If you do not want to post publicly, select the private topic option.

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  • support@loxch.com

    Contact this email address if you have lost access to your account, for example if you still cannot sign in after receiving a temporary password.

I cannot reach the customer service center​

Mudfish does not operate a customer service call center. Technical and other support requests are handled through the forums.