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Problem Report

warning

"don't terminate the mudfish app" is very important because internally it includes the detailed logs. If the app is restarted, it's not easy to see what it's going on.

To send the problem report from Android phones, you can send it as follows:

  1. Log in with your mudfish ID.

  2. Reproduce your problem while Mudfish app is running. When the problem is reproduced successfully, please don't terminate the app yet.

  3. Move to the main screen of Mudfish app.

  4. Clicks (Bars) icon at the left-top side. Touch "Problem Report" menu and describe your problem.

  5. Then send it.

  6. When the report is delivered successfully, a support ticket (forum topic) is created automatically under your Mudfish ID. Open My topics to check the submission, then wait for the technical support team's reply.